Real estate CRM · built inside a Dubai brokerage

The CRM your brokerage would have built itself.

Every Bayut lead, every call, every dirham of commission in one system — designed by brokerage owners who got tired of running a business out of WhatsApp and Excel.

Instant
Every lead, straight to the phonePortal alert and WhatsApp to the agent and manager, instantly.
Days
Custom modules, shipped fastSpecified with you, live in your workspace that week.
AI
AI inside the workflowNotes polished, leads scored, buildings ranked, routing decided.

Built inside a working Dubai brokerage · figures are sample data

app.propsmart.ae/admin

Admin Dashboard

Manage your team, deals, and performance

Tue 22 Sep 2026
37°C · Clear · Dubai
4 inactive listing agents todayListing agents who haven't made calls today
View →
23 untouched pushed leads > 4hBayut/portal leads with no notes, status change, or follow-up
View →
Omar · 8Sara · 6Yusuf · 5Layla · 4Karim · 3
Total agents
18
17 approved
Total deals
42
6 this month
Deal volume
Dhs 38.6M
Dhs 771K comm.
Overdue training
3
17 approved agents
This month commission
Dhs 128K
Active leads
512

Leads and data from the places your brokerage already works

The problem

Brokerages run on chaos.

Most agencies are not short of effort. They are short of one system that holds the whole operation together.

1 viewAcross the agency
12Connected modules

Leads lost in WhatsApp

No owner, no next step, no way to prove what happened after the first message.

01

Cold calling from spreadsheets

Owner lists in someone's Excel. Nobody knows who was called, or which tower is worth the afternoon.

02

Commissions, invoices and vouchers done by hand

Splits in a file, invoices and vouchers typed by hand, every month closing in an argument.

03

No visibility on who's working

Activity is invisible until results miss, so coaching comes a quarter too late.

04
Propsmart replaces all of it.One source of truth from first enquiry to recognised revenue.

Why it exists

A lead that waits four hours is a lead you already paid for and already lost.

Portal leads land in an agent's phone. If nothing happens, nobody knows — not until the month closes short. Propsmart times every one of them.

Without a system

09:12
Bayut lead: Daniel R.Lands in an agent's personal WhatsApp.
11:40
Agent is on a viewingLead scrolls under 30 other chats.no owner
15:05
Manager asks "any new leads?""A few, I'll follow up." Nothing written down.
Oct 1
Month closes shortNobody can say what happened to dozens of leads.unaccounted

Cost: the lead, and the answer to "why".

With Propsmart

09:12
Bayut lead: Daniel R.Into the pipeline, routed to Sara, WhatsApp sent.assigned
09:26
Sara logs a callNote added, stage moved. Timer stops.contacted · 14 min
13:12
Different lead, no activityFlips red under the agent's name. Reassign in a click.untouched > 4h
Oct 1
Month closes with receiptsEvery lead has an owner and an outcome.

Cost: fourteen minutes of Sara's time.

What's inside

Twelve modules. One set of numbers that agree with each other.

Leads, calls, listings, buildings, deals and commission on one data layer — so every screen agrees.

Lead pipeline

Six stages, and every lead knows where it came from.

Every lead arrives tagged with its source, listing and agent — and stays that way to close.

  • Routing, rotation, recycling, hand-offs
  • Due today / Overdue / Upcoming views
  • Full notes timeline, exportable
Lead Pipeline
Due todayOverdue · 10Upcoming · 3
New · 64
Daniel R.
TenantRentalSara
Bayut · whatsappUntouched 3h
+971 50 123 4567
Marina Heights · 1 BR
BayutNew ▾
Walk-in
TenantRentalYusuf
Bay Central · 2 BR
BayutNew ▾
Contacted · 91
Nadia
TenantRentalLayla
+971 55 234 5678
Viewing Saturday 4pm, wants furnished. +1 more
Lake Point · 1204 · 2 BR
BayutContacted ▾
عدنان
TenantRentalSara
BayutContacted ▾
Viewing · 17
Priya M.
TenantRentalOmar
+971 56 345 6789
Viewing confirmed after cheque discussion. +2 more
Park Towers · 2108 · 2 BR
BayutViewing ▾

Off-plan

Meta Ads to site visit, with the campaign name still attached.

Its own pipeline, warmth score and follow-up statuses — because off-plan doesn't sell like secondary.

  • Project catalog with closed-deal tracking
  • Automatic recycling of cold leads
  • Budget, beds and campaign on every card
Off-Plan
Leads · 240Projects · 4🔥 Warmth 1+Scheduled · 31
Sep 11 · 11:17🔥🔥🔥
Hassan T.
Skyline Residences+971 50 456 7890
Set follow-up status ▾
Meta AdsPS_Grid_0826
Omar Haddad
Sep 14 · 03:15🔥🔥🔥
Алексей П.
Skyline Residences2 BedUp to Dhs 750K
Called – Spoke (Interested) ▾
Meta AdsPS_Russian_0826
Dana Aliyeva
Sep 7 · 08:41🔥🔥🔥
Raj K.
Skyline Residences+971 52 567 8901
Meeting Done – Considering ▾
Meta AdsPS_Grid_0826
Omar Haddad
Sep 15 · 10:28Recycled ×1
Farrukh N.
Skyline Residences+7 900 678 9012
WhatsApp Sent – Awaiting Response ▾
Meta AdsPS_Russian_0826
Layla

Cold calling & buildings

Cold calling without the spreadsheets.

Owner lists live on the building's page. Agents dial from the screen and log every outcome in one tap.

  • Owner directories imported from any list
  • Outcomes logged in one tap, filterable
  • AI scores and market data on the same page
Lake View TowerJLT · 42 owners · vendor list
3Listings received
31Owners dialled
28WhatsApp sent
42 / 42Owners contacted
#UnitBedsOwnerPhoneStatusWAListingAdded
138034A. PETROVA050 000 0101Wrong number✕✕3mo
223041M. AL RASHID055 000 0102No answer✓✕3mo
323051J. KOWALSKI056 000 0103No answer✓✕3mo
45171S. NAKAMURA052 000 0104No answer✓✕3mo
512012R. MEHTA054 000 0105Listing received✓✓today

Deals & commission

Splits calculated the way your brokerage actually splits them.

Co-agent shares, referral fees, agency split, VAT — configured once, applied to every deal.

  • Split rules per agent tier
  • Approval before a deal counts
  • Statements agents can read
Deals & Commission3 closed this month
Bay Central · 1804 · SaleDhs 2,400,000
Agency 50% · Dhs 24,000Omar 25% · Dhs 12,000Co-agent 25% · Dhs 12,000
Park Towers · 2108 · RentalDhs 145,000 / yr
Agency 60% · Dhs 4,350Sara 40% · Dhs 2,900
Dhs 38.6MDeal volume · YTD
Dhs 771KGross commission
Dhs 128KThis month

Agent performance

Coach on evidence. The leaderboard updates itself.

Calls, viewings, closes and training — per agent, per day. Coach from the same screen they see.

  • Leaderboards by calls, conversions, commission
  • Overdue training flagged for the owner
  • Agent directory with roles and approvals
LeaderboardSep 2026 · calls logged
01Omar412
02Sara354
03Layla293
04Yusuf239
05Dana181
06Karim128

Native intelligence

AI where the work happens.

No chatbot tab. Intelligence runs inside the screens your team already uses — and the platform itself is built with AI, which is why it changes as fast as you do.

Note polish

Rough notes in. Clean timeline out.

Agent typed
called no ans, try again tmrw after 5. wants 2br marina under 120k, 2 chq, moving end of oct
Polish Saved to timeline
Lead qualifier

Scored before anyone dials.

Daniel R. · Bayut · Marina HeightsHot
0/ 100
Budget matches the listing
Moving in 30 days, 2 cheques
Replied in 4 minutes
Market intelligence

Live building data, one click.

Avg. 1 BR rentAED 92K
Live listings14 · 3 new
Building scoring

Call the hottest stock first.

Lake View Tower94
Park Towers81
Smart routing

The right agent, with the reason.

Priya M. · 2 BRNew
Sara3 Marina closes
Built with AI

Custom modules in days, not quarters.

Mon"Can we recycle cold leads?"
ThuShipped, live in your workspace.

Product tour

Two minutes inside Propsmart.

A lead lands, gets routed, gets called, gets closed — and the commission lands in finance. The whole loop, start to finish.

Bespoke by design

Yours, not off the shelf.

Your stages, your splits, your areas, your rules. Need something the product doesn't have? We build it as a custom module and ship it in days — two agents or two hundred.

Custom modules in days, not months.

You describe it, we build it, it's in your workspace that week.

Mon 09:10"Can we recycle off-plan leads that went cold back to the pool?"
TueRules agreed: 14 days no activity → recycle, cap 3×
Thu 16:40Recycling tab live in Off-plan. "Recycled ×1" badge on cards.

Your pipeline, your splits, your areas.

Stages, splits, portals, roles and permissions are configuration — not a feature request.

Untouched-lead threshold4h
Rotationround-robin · by area
Co-agent split25 / 25 / 50
Pipeline stages6 secondary · 5 off-plan
Currency · localeAED · en-AE

Every portal in one inbox.

Every portal lands in the same pipeline, tagged, with a WhatsApp already sent.

Daniel R. · Marina Heights · 1 BR09:12
Sarah K. · Marina Gate 2 · 2 BR09:14
Omar A. · JVC · studio09:20
Hassan T. · Skyline Residences · PS_Grid_082609:31
Auto-reply sent × 4 · templates: en, ru, ar09:31

For your team

One system. Four very different mornings.

Each role opens to the screen it needs, on numbers that already agree.

Owner

Know by 10am, not by the 30th.

Revenue, pipeline and who hasn't picked up the phone — one screen.

Opens firstAdmin dashboard · alerts

Sales manager

Rebalance leads on evidence.

Untouched leads by agent. Reassign in a click. Coach on evidence.

Opens firstPipeline · Cold >4h filter

Agent

Every lead, note and follow-up in one place.

Leads arrive with the WhatsApp sent and today's follow-ups sorted.

Opens firstMy leads · Due today

Finance & admin

Splits that match how deals actually close.

Approvals, co-agent shares and statements that reconcile.

Opens firstDeals · Pending approval
0
modules on one shared data layer
0h
until an untouched portal lead goes red
0
lead sources in one pipeline
<0days
from demo to a configured workspace
0%
of your data exportable, any time

Product facts. Every screen on this page uses illustrative sample data, not any brokerage's real figures.

From the founders

We built Propsmart for our own brokerage first. It was only when other owners saw the dashboard and asked for it that we realised the problem was everyone's.

"I didn't want a CRM. I wanted to stop asking my agents what happened to the leads I paid for, and to stop closing the month in a spreadsheet. So we built the thing we wished someone would sell us — and now we do."
The Propsmart foundersBrokerage owners, Dubai

Pricing

Per agent. Cheaper as your desk grows.

Every module and the full AI suite are included at every size. No setup fee, no add-ons.

Boutique

1–10 agents

AED149

per agent / month

GrowingMost brokerages

11–30 agents

AED125

per agent / month

Scale

31+ agents

AED109

per agent / month

Work out your number

Drag to your team size. The rate drops automatically as you grow.

25

AED 125 per agent · Growing band

Monthly totalAED 3,125
Billed annuallyAED 37,500
Saved vs monthlyAED 7,200
  • Lead pipeline, routing & rotation
  • Call tracker & daily targets
  • Listings & buildings database
  • Deals, commissions & P&L
  • Portal + WhatsApp integrations
  • The full AI suite, included
Book a demo

Enterprise

Multi-office operations with workflows of their own.

Custom60+ agents

Volume rate & custom module programme

  • Everything in Propsmart
  • Custom modules built for your workflow
  • Multi-office roles & permissions
  • Dedicated onboarding & priority support
Talk to us

Prices in AED, excluding VAT. Indicative for planning — final pricing is confirmed on your demo.

Book a demo

See it running on your own leads.

30 minutes on the live system, with someone who runs a brokerage on it. Bring a pipeline export and we'll load it on the call.

  1. How you work todayPortals, splits, team, what's in the spreadsheet.
  2. The live system, not slidesYour leads, your deals, the real product.
  3. A configured workspaceYour stages, rotation and splits. Agents onboarded that week.

We reply on WhatsApp within one working day. No mailing list.

Request received

We'll message you on WhatsApp within one working day to pick a time.

Questions brokerage owners ask

Before you book.

Is it only for Dubai brokerages?

It was built in Dubai for Dubai: Bayut and Property Finder integrations, AED, cheque-based rentals, off-plan pipelines, co-agent splits. Brokerages elsewhere in the GCC run on it too; the portal connectors are the only Dubai-specific piece, and we add new ones on request.

How long does onboarding take?

A configured workspace is typically ready within a week of the demo. Agents get access with their leads already loaded, and most are working from it on day one because the app mirrors how they already work in WhatsApp.

Can we migrate from our current CRM or spreadsheets?

Yes. Leads, listings, buildings and owner lists import from Excel. Historical deals and commission can be loaded so your year-to-date numbers are correct from the start.

What does "custom modules in days" actually mean?

If your brokerage needs a workflow the product doesn't have (a driver schedule, a referral-partner ledger, a specific approval chain), we specify it with you and build it. Because the codebase is engineered with AI, a scoped module usually ships within the week, into your workspace, without waiting on a public roadmap.

Where is our data, and can we leave?

Your workspace is yours. Everything — leads, notes, call logs, deals, owner lists — exports to Excel at any time from inside the app. No export fees, no notice period on your data.